Click here to download the Florida Tax on Purchases Form.
Please click a topic below to read our disclaimer or policies regarding that area.
We would like you to be aware that many states have different laws regarding the shipment of wine. Laws vary from being able to ship any amount - to limited amounts by volume by month. Some states do not require additional taxes or paperwork while other states require both and more.
We are doing our best to keep abreast of recent state shipping laws across the 50 states. Please note that even though some states promote that they allow interstate shipping there may be other requirements that we can not fulfill. Therefore Casa Larga Vineyards Inc. has had to review all requirements in all states to determine which states would be on our approved shipping list.
Casa Larga has reduced its shipping rates and has an opened up an opportunity to ship to more states:
• NY, FL 1-5 bottles = $10 6-12 bottles = $20
• CA, IL, TX: 1-5 bottles = $15 6-12 bottles = $25
Currently, wine shipping is available to the following states: AK CA FL IL IA NH NM NY OH OR TX WV WI.
Please call the wine shop for shipping options to these other state: - new states added
nj, pa, ct, dc, mi, nc, oh, vt, va, wv, me, tn, ga, ia, mn, mo, ne, sc, in, ks, wi, co, la, sd, az, nv, nm, or, wa, wy, id,
Additional Fees may apply
• In State Handling fee = $5.00 per box
• Out of State Handling Fee = $7.00 per box
• All order with Champagne add $1 per bottle for shipping
Delivery
Delivery is available to locations in the Greater Rochester Area. Please contact the Wine Shop at (585) 223-4210, Option 2, to place your order for delivery.
Standard Ground Shipping
The standard shipping option for all orders is United Parcel Service (UPS) Ground Delivery. All orders are shipped from the east coast and typically take 3-6 business days for east coast delivery addresses and 6-10 days for west coast delivery. You may also check approximate shipping time by looking at the UPS Ground Shipping Estimator.
Express Shipping
Express Shipping, via UPS 3-Day Air, 2-Day Air, is available for an additional shipping charge. During the check out process the exact shipping charge for the deliveries within permitted states.
Order Tracking
An email will be sent to you after placing a purchase, noting your order number and information. Visit the UPS Ground Shipping Estimator for an approximate shipping time.
Shipping & Handling Charges
All shipping & handling charges are noted during the check-out process.
Multiple Delivery Attempts
All packages containing alcohol require an additional fee for an “Adult Signature” which is included in our shipping prices. An adult over 21 must be present to sign for these packages. If an adult is not present there will be 2 additional attempts made to deliver these packages. Additionally, packages CANNOT be left in a secure location – a signature must be obtained. Casa Larga Vineyards will notify the customer after the 2nd attempt of a possible delivery issue. After all 3 attempts, the package will be returned to Casa Larga Vineyards, and Casa Larga Vineyards will recharge the original customer the UPS return fee. Casa Larga will only reship the returned packages to the original shipping destination with customer approval and then the returned package fee and the reshipping fee must be charged to the customer. If the original customer chooses not to re-send the return package CLV must still recharge the UPS return fee to said customer.
Shipping Addresses
Casa Larga will not be responsible for packages that are shipped with an incorrect or incomplete address when such address is supplied by the customer. Casa Larga Vineyards will charge the customer's credit card $10.00 if the address supplied was incorrect BUT UPS corrected the error and then delivered the package.
Damaged Products
Casa Larga Vineyards will replace any items shipped that become broken or lost in transit. Contact Casa Larga customer service for assistance.
Casa Larga Vineyards is not allowed, by law, to accept wine returns. For all other non-wine merchandise please contact us by telephone at (585) 223-4210 prior to returning a purchase so that we can issue you a Return Merchandise Authorization Number. All return merchandise requests must receive an authorization number.
We understand your concerns about online security. Because we share your concerns, we continually work to keep our site a highly secure ordering environment so you can shop with confidence. The result is a Web site that offers you a high level of service, convenience and trustworthiness.
The Secure Order Process
Using our e-business software, in conjunction with features built into popular browser software, our site provides advanced security for your online purchases. The following section describes how the secure order process works, from start to finish.
Important! Your order will be processed by Casa Larga Vineyards. We handle all order processing and order fulfillment. Your credit card statement will list Casa Larga Vineyards as the merchant for your order.
1. Entering Your Order
Every purchase is secure, and clicking a Checkout button on the Shopping Cart page is all it takes to get started. The security features are automatic; you don't need to do anything special to invoke them.
2. Making a Positive ID
Once you've clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with us. Once a positive ID is made, your order continues.
3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.
After your browser has entered secure mode, we'll ask you for your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available.
4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment.
You will receive an email confirmation of your purchase, and you will be directed from Secure Mode back to the website.
Making a Purchase with a Browser That Doesn't Support Security
You can't. Because we don't want you ever to have to worry about ordering from our site without a secure connection, we've designed our system so that it will process orders only with browsers that support secure mode. Please note that the latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.
We hope you'll contact us with your questions, comments or concerns.
Forget Your Password?
In the event you forget your account password, please CLICK HERE. We will email you your Username and Password.
We have a strong tradition of providing quality goods and excellent customer service. Part of achieving this goal involves working with information that helps us understand our customers and what they are searching for when they visit www.casalarga.com.
Information You Provide Us
In several areas, we ask customers to provide us information by filling out and submitting an online form. The following is a list of the information we request, arranged by site location, and details on how we use this information.
Checkout-We request your name, address and contact information so we can send out your order, and also so we can contact you if there are questions regarding your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
When you make a purchase or join a Wine Club your credit card will be processed by Casa Larga Vineyards. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.
My Account - When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to complete your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.
Newsletter - We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.
Gift Messages - These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.
Information We Don't Collect
When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.
How We Use Email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.
We send our Newsletter, our E-Blasts updates on sales, products and wine information to our subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.
Links To Other Sites
Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
About Information We Share With Others
We do not, under and circumstances, share or sell your information to anyone.
Information We Do Not Share With Others
We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.
We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.
For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.
How To Remove Your Name From Our Mailing List
Email us at info@casalarga.com.
Updates To Our Information Practices
We're always looking for ways to improve our site's features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices.
Questions or Comments - Please Contact Us- For questions, comments or assistance with any privacy-related issues, we invite you to email us at info@casalarga.com or call (585) 223-4210. We're always happy to help.